Engagement Rings
Custom Made in Australia

Many clients see us in our Melbourne studio workshop in person. We are not a retail shop as such and do not have sales staff. You are seen by one of our jewellers who are always working to deadlines. It is for this reason we request that an appointment be made prior to coming in.

Many of our clients are not able to see us in person to make an appointment, often because of the location they live in. This is not an impediment to having a beautiful Ellissi ring. We provide a very comprehensive service to clients in locations all over Australia and indeed have many international clients as well. There is a lot of information on our website, but even this cannot cover everything in the vast world of diamonds. By contacting us you may be very surprised that so much can be achieved via email and/or the telephone.

This is a FAQ we get asked all the time. We try as far as possible to have rings completed by about 3 weeks from the deposit date. This time line can vary from ring to ring. This is due to the complexity of some designs, our workload at the time, and possible difficulty sourcing exactly what you request from cutters in the harder to find diamond types. One thing is for sure – the best diamond rings are not the rushed ones. So please allow some leeway for the time that is required for us to do our work. Obviously we want to do the best job we can.

Payment options are the usual type – Visa , Master Card, direct transfer via net bank.

Direct deposit gives you the most buying power, although we are happy to look at a combination of credit and cash / net-bank. In the end you tell us what you can do and over what time line and we will look at it on a case by case basis.

This FAQ is often asked. Buying an engagement ring is such a significant purchase and you want the ring you buy to last. Gold, platinum and diamonds do not rust or rot, so as long as you look after your ring, there is no reason to expect that it will not last for a lifetime and beyond. At Ellissi our workmanship is guaranteed for a lifetime, so you can be assured of the ring standard and the quality of our workmanship.

This guarantee of course excludes general wear and tear or damage to a ring from misuse. Having said that, we try our best to rectify any issue regardless of the reason it has occurred. This is not always possible without some cost.

It should be remembered that you can damage diamond rings and that they are not indestructible. Click on the following link for more info: Chipped diamond

We recommend all clients take out insurance cover against loss and damage. Insurance is a topic that we can cover in greater detail if you require.